Going Hand in Hand with CRM and CEM
Yagnesh Upadhyay, Group Head IT, J.M.Baxi & Co
Customer Experience in 2016
Rajat Tyagi, CIO, PVR
Customer Experience is Pivotal to an Organisation's Competitive Advantage
Dhiren Savla, CIO- VFS Global & Group CIO -Kuoni Group
Choosing an apt MDM to Improve Customer Experience
Vinod Bidarkoppa, Group-CIO, Future Group India
How can organizations win the battle with CX as the differentiating element?
Rupinder Goel, Group CIO, Tata Communications Limited
Rejuvenating ERP with Internet of Things
Chandran R, CIO, Bahwan Cybertek
3M's of ESN some Mystery, some Masala and lots of Magic
Shashi Mohan, Executive VP & CTO, Intellect Design Arena Ltd
Three Pillars of Organizational Technology
Nadir Bhalwani, Director-Technology Operations, CRISIL Limited
Upgrading financial services with an effective SDLC
Nafees Ahmed, CIO, Indiabulls
Digitization - Don't lead but transform
N. Jayantha Prabhu, CTO, Essar group
The Next Generation of Wireless Networks
Marcus Weldon, CTO, Alcatel-lucent
CIO's Role in Deriving Optimal Value through Business Intelligence Project
Shubhendu Dutta, Director- IT, MTS Sistema Shyam Teleservices Ltd
CIO Viewpoint
Shape IT with Latest Business Trends
By Adrian De Luca, CTO- Asia Pacific, Hitachi Data Systems
Connect to Customers - Customer Relationship...
By Satrajit Bhattacharya, IT Head, Future Group India
Measuring Machine Learning Bias
By Dr. Supriya Ranjan Mitra, Director, IT at Schneider Electric
CXO Insights
Innovation And Digital Transformation In...
By Rathnaprabha Manickavachagam, Director, Head of Innovation & Digital Transformation, Societe Generale Global Solutions Center
Omnichannel and Customer Service
By Sunil Aryan, Director Practice in Asia, Verint Systems
APPNIT Technologies Simplifying Financial...